Refund policy

• PEARLS ARE NOT AVAILABLE FOR A REFUND OR EXCHANGE.

• WE HAVE NO WAY OF KNOWING WHAT COLOR OF PEARL YOU WILL RECEIVE UNTIL THE OYSTER HAS BEEN OPENED. WE CAN NOT EXCHANGE PEARLS IF YOU RECEIVE A COLOR YOU MAY NOT LIKE.

• OYSTERS THAT ARE PURCHASED FOR AT HOME OPENINGS ARE SOLD AS IS. THERE IS A VERY SMALL RISK THAT THE OYSTER WILL NOT HAVE A PEARL INSIDE. WE ENCOURAGE YOU TO RECORD A VIDEO OF YOU OPENING YOUR AT HOME OPEN OYSTERS. FROM THE MOMENT YOU ARE OPENING THE PACKAGE TO THE END.  IF YOUR OYSTER DOES NOT HAVE A PEARL INSIDE, WE WILL SHIP YOU ANOTHER OYSTER.  IF YOU DO NOT RECORD A VIDEO OF YOUR OPENING, WE CAN NOT HONOR THIS.

• IF AT ANY TIME DURING OUR LIVE SHOWS WE GET AN OYSTER THAT DOES NOT HAVE A PEARL, WE WILL JUST OPEN ANOTHER OYSTER.

• FOR ORDERS OUTSIDE OF THE US, WE ARE NOT RESPONSIBLE FOR ANY CUSTOMS FEES.

• Must come in original packaging and returned to us within 7 days of delivery to you Refunds are not offered on our page unless we have received the product back that has cause for a refund.  We  only offer refunds on items  if they are damaged upon arrival.  We will not do refunds due to impulse buying.

• Once we receive the item, we will look over the item and decide if there will be a refund. 

• We do not accept returns if they are smoked around or stained.

• Refunds will be instore credit only. No cash, paypal, credit card or any other payment will be refunded.